I started my refinance with a different company but didn’t feel like I was being dealt with honestly. Promises were made but specific details required to fulfill those promises were not disclosed until the paperwork came through and then it was not highlighted but left to me to discover it on my own. When dealing with Doug Jensen at Community Lending Group I had an entirely different, and better, experience. Doug was very, very clear on what he could do for me and let me know every step of the way what each aspect of the refinance would and would not do and what different paths we might need to take in different scenarios. I was NEVER blindsided by costs and hidden fees, everything was explained up front and Doug ensured that I understood. This was the best refinance experience I could have hoped for and should the need arise I will definitely do business with Doug Jensen again.
Q – How long does the process take?
A – It takes on average 30 – 40 days to get your mortgage completed
Q – What are my fees?
A – There are some fees that are part of every mortgage no matter which company you work with. We will tell you which fees are required and which ones are not.
Q – How much money do I have to put down?
A – This varies based on the type of loan. We will help you get the right loan and tell you what you will need before we start the process
Q – What documents do I need?
A – You will need tax returns and pay stubs for sure. There may be other documents that you will need. We will make sure you know which documents are required when we start the process