I started my refinance with a different company but didn’t feel like I was being dealt with honestly. Promises were made but specific details required to fulfill those promises were not disclosed until the paperwork came through and then it was not highlighted but left to me to discover it on my own. When dealing with Doug Jensen at Community Lending Group I had an entirely different, and better, experience. Doug was very, very clear on what he could do for me and let me know every step of the way what each aspect of the refinance would and would not do and what different paths we might need to take in different scenarios. I was NEVER blindsided by costs and hidden fees, everything was explained up front and Doug ensured that I understood. This was the best refinance experience I could have hoped for and should the need arise I will definitely do business with Doug Jensen again.